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Legal / Refund Policy

Clear & Honest
Refund Terms

We want you to feel confident registering. Here is everything you need to know about our refund and cancellation process.

Webinar Fee

₹99/- registration fee for the live Airbnb business webinar. Affordable entry point for serious learners.

Processing Time

Approved refunds are processed within 5–7 business days back to your original payment method.

Contact Support

Reach us at webinar@irihomes.com for all refund and payment queries. Response within 48 hours.

01.

Refund Eligibility

We offer refunds under specific circumstances outlined below. Our goal is to be fair to all participants while maintaining the quality and sustainability of our webinar programme.

Technical Issues on Our End

If the webinar cannot take place due to technical failures on our platform, you are entitled to a full refund or a complimentary seat at the next session.

Webinar Cancellation by Host

In the unlikely event we cancel a scheduled webinar without rescheduling, all registered participants will receive a full refund automatically.

Duplicate Payments

If you have been charged more than once for the same registration, the duplicate amount will be refunded in full.

02.

Cancellation Policy

If you need to cancel your registration, here is how the timeline affects your eligibility:

48h+ before
Full refund available. Submit your cancellation request to our support email with your registration details.
24–48h before
50% refund or the option to transfer your registration to the next available webinar session.
Under 24h
No refund available and May request for registering in next available session.
Post-webinar
Refunds are not available after the webinar has been delivered.
03.

Webinar Rescheduling

Occasionally, webinars may be rescheduled due to unavoidable circumstances.

If a webinar is rescheduled, you will be notified via email at least 24 hours in advance. You may choose to attend the rescheduled session or request a full refund within 48 hours of the reschedule notice.

04.

Non-Refundable Cases

These situations are not eligible for refunds

• You simply changed your mind after attending the webinar

• You were unable to attend due to personal reasons (travel, illness, schedule conflict)

• You did not find the webinar content useful after attending

• Requests made after the webinar has concluded

• Failure to join due to your own internet or device issues

05.

Payment Disputes

We encourage you to contact us directly before initiating a chargeback or payment dispute with your bank.

Initiating an unjustified chargeback may result in permanent suspension from future webinars. All legitimate issues will be resolved promptly through our support team.

Contact Before Disputing

Email us at webinar@irihomes.com with your payment reference number and we will resolve your issue within 48 business hours.

06.

Refund Processing Time

Once a refund is approved, you can expect the following timeline:

You will receive an email confirmation once the refund has been initiated from our end.

07.

Contact Support

Reach Our Team

For all refund-related queries, email webinar@irihomes.com with the subject line "Refund Request – [Your Name]". Include your registration email and payment reference. We respond within 48 business hours.